Expertise

Food service & retail

Ensuring customer satisfaction in the food service and retail industry

Food service & retail

The food service and retail industries have witnessed rapid change in recent years owing to dynamic shifts in consumer behaviour and dining habits, advancements in food safety management, and evolving supply chain structures.

As more cost-conscious consumers seek increasingly niche food products and dining experiences without compromising on expectations, challenges for food service & retail businesses are mounting. Now more than ever, success in the food service and retail industries hinges on a thorough understanding of market trends and consumer insights, coupled with a focus on enhancing productivity and improving efficiency.

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Improve efficiency, reduce operational costs, streamline supply chains, and adapt to challenges.

Our services

At Farrelly Mitchell, our food service and retail experts are well attuned to the needs of food service and retail businesses, holding deep knowledge of the operations, management and market trends of restaurants, caterers, supermarkets, baqalas and specialty stores. We can provide actionable insights into consumer behaviour, supply chain management, process optimisation, pricing strategies and more.

By providing actionable insights into areas like consumer behaviour, supply chain management, process optimisation, and food safety, we guide our clients towards sustainable growth and increased profitability.

Our food service and retail supports include:

Market analysis:

We conduct extensive market assessments, identifying consumer demand shifts, market competition, and relevant regulations. Supported by market experts and data-driven analytics, we can identify untapped markets and design strategies to target and capture new opportunities.
We identify and implement suitable methods for optimising supply chains. We develop sourcing and procurement strategies, generate sales/demand forecasts, advise on traceability and transparency systems, suggest supplier-relationship management systems and much more.

Process optimisation:

We conduct thorough operational audits and identify ways to streamline processes, reduce waste, improve inventory management, and reduce costs.
We develop risk mitigation strategies that address common food service and retail challenges such as supply shortages, price fluctuations, food safety compliance, and crisis management (for issues such as product contamination), ensuring businesses are well-prepared to handle these situations effectively and seamlessly maintain operations.

Designing tailored foodservice & retail strategies

Achieving operational and technical improvement with strategic insights and data-driven analytics.

Our expertise

At Farrelly Mitchell, we have an in-depth knowledge of the food service and retail sectors. Our  specialists have partnered with numerous clients in the food service and retail sector to deliver collaborative, data-driven, and tailored solutions that meet and exceed their unique demands. Our analysis, insights, and strategies are not only designed to address current needs but are also adaptable to anticipate and navigate future food service and retail market shifts. By leveraging our global network of experts and cutting-edge analytical tools, we can provide practical, actionable insights that drive success and resilience in a rapidly evolving industry.

With our deep understanding of market dynamics, consumer behaviour, and operational efficiency, our food service and retail specialists can help your business circumvent the complexities of this sector, ensure long-term prosperity, and build resilience.

Client success stories

Frequently asked questions

Explore our FAQ for answers to common agribusiness queries. Can’t find your question? Contact our expert team for tailored assistance.

What emerging trends are impacting the food service and retail sector?

Key trends include a shift towards niche food preferences, heightened food safety standards, evolving supply chain models, and changing consumer dining habits, all influencing the sector’s strategies and operations.

What challenges do food service and retailers face?

Challenges include catering to diverse and niche consumer demands, managing efficient supply chains, adhering to stringent food safety regulations, and maintaining profitability amidst competitive market dynamics.

How can supermarket supply chains be improved?

Improvement strategies include optimising sourcing, enhancing supplier relationships, implementing advanced demand forecasting, and integrating traceability systems for greater efficiency and resilience.

How can retailers benefit from food consultants?

Retailers can leverage food consultants for expert insights into market trends, consumer behaviour, process optimisation, and strategic planning, leading to improved operational efficiency and market positioning.

Featured publications

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Contact us:

Whether it’s breaking into new markets, optimising your supply chain, managing risks, or streamlining processes, our team is equipped with the experience, expertise and tools to guide you towards sustainable growth and enhanced profitability. Contact us today to identify opportunities, mitigate risks, and optimise your business processes.

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Office Location
Unit 5A, Fingal Bay Business Park, Balbriggan Co. Dublin Ireland. K32 EH70
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